Terms of Service

1. Who we are and what this covers

REPLAY (“REPLAY”, “we”, “us”, “our”) is an online video editor and competitor tracker for action-shooting sports, operated by Hats Off Engineering LLC, a Washington limited liability company.

These Terms of Service (the “Terms”) are a binding agreement between you and Hats Off Engineering LLC. By creating an account or using REPLAY, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use REPLAY.

Questions? Email us at hello@hatsoff.engineering.

2. Eligibility

You must be at least 13 years old to use REPLAY. If you are under 18, you may use REPLAY only with the involvement and permission of a parent or legal guardian, and you must be 18 or older (or have your parent or guardian agree on your behalf) to purchase a paid subscription.

By using REPLAY you represent that you meet these requirements and that the information you give us is accurate.

3. Your account

You sign in with a Google account or with an email magic link. You are responsible for keeping access to your sign-in method secure and for everything that happens under your account. Tell us promptly if you believe your account has been accessed without your permission.

4. Your content and the license you give us

You keep ownership of every video, image, and file you upload, and of the projects you create (“Your Content”). We do not claim ownership of Your Content and we do not sell or license it to anyone.

You grant us a limited, non-exclusive license to host, store, copy, transcode, render, analyze, and display Your Content back to you (and to the people you choose to share a link with, or the destinations you choose to publish to, such as YouTube) strictly so that REPLAY can provide the service to you. This license ends when you delete the content or your account, except for copies that may remain briefly in backups or that we must keep to comply with the law.

You are responsible for Your Content. You represent that you have the rights to upload and process it, that it does not infringe anyone else's rights, and that you have any consents needed from people who appear in your footage.

5. PracticeScore and other third-party data

REPLAY can fetch match results and related information from publicly accessible PracticeScore endpoints that you point us to (for example, by connecting your competitor profile). We do not own that data, and we are not responsible for its accuracy or availability. We display it alongside your videos as a convenience; if you spot an error, the source of truth is PracticeScore, but please let us know.

6. Connecting YouTube (optional)

If you choose to connect a YouTube account, you authorize REPLAY to upload the videos you select to that account on your behalf. Your use of YouTube is also governed by Google's and YouTube's own terms and policies. You can disconnect YouTube at any time from your settings, which revokes our access going forward.

7. Subscriptions, billing, and cancellation

REPLAY offers a Free tier with a monthly render allowance (free renders carry a small REPLAY watermark), and paid plans — Basic at $4.99/month and Pro at $9.99/month — with higher allowances and additional features described on the pricing page. You can also buy one-time render-credit packs.

Paid subscriptions are billed through Stripe and renew automatically each month until you cancel. By subscribing, you authorize us (through Stripe) to charge your payment method on a recurring basis until you cancel.

You can cancel anytime from the Stripe customer portal (the Manage billing link in your settings). When you cancel, your paid access continues until the end of the current billing period and then drops to Free.

Except where required by law, payments are non-refundable, including for partial billing periods and unused render credits. One-time credit packs are non-refundable once purchased. We may change prices or plan features; if we do, we will give notice and the change takes effect at your next renewal.

See the pricing page for current plans and prices.

8. Storage, quotas, and retention

Each account has a storage quota (shown on your videos page) and a per-file upload limit of 2 GB. Both your uploads and your rendered outputs count toward your quota.

How long we keep your files depends on your plan. On the Free tier, rendered outputs are deleted 30 days after they are created, source uploads are deleted 90 days after the last render that used them, and the source files of a job that never rendered successfully are removed about 7 days after it fails. On the Pro tier, we keep your uploads and rendered outputs for as long as your account is active. Full details are in our Privacy Policy.

9. Acceptable use

Don't use REPLAY to upload or share content that infringes someone's intellectual property, invades their privacy, harasses or defames anyone, or is otherwise unlawful. Don't try to break, overload, probe, reverse-engineer, or circumvent the limits of the service, and don't use it to build a competing product by scraping it. We may rate-limit, suspend, or terminate accounts that we reasonably believe are abusing the service or these Terms.

10. Service changes and availability

REPLAY is under active development. We may add, change, or remove features, and we may set or adjust limits, at any time. We try to keep the service available but we do not guarantee uninterrupted or error-free operation, and we may perform maintenance or experience downtime.

11. Disclaimers

REPLAY is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will meet your requirements, that timing or shot-detection results will be accurate, or that your content will never be lost. Keep your own copies of footage you care about.

12. Limitation of liability

To the fullest extent permitted by law, Hats Off Engineering LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of REPLAY. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us in the 12 months before the claim, or $50. Some jurisdictions don't allow certain limitations, so some of these may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless Hats Off Engineering LLC from any claims, damages, and costs (including reasonable attorneys' fees) arising out of Your Content, your use of REPLAY, or your violation of these Terms or of anyone else's rights.

14. Termination

You can stop using REPLAY at any time and delete your account from your settings. We may suspend or terminate your access if you breach these Terms or to protect the service or other users. Sections that by their nature should survive termination (for example, content license tails, disclaimers, limitation of liability, and indemnification) will survive.

15. Governing law and disputes

These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-laws rules. You and Hats Off Engineering LLC agree that any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in the State of Washington, and you consent to the jurisdiction of those courts. We encourage you to contact us first so we can try to resolve things directly.

16. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will post the updated Terms here and update the effective date above. If you keep using REPLAY after a change takes effect, you accept the updated Terms.

17. Contact

Hats Off Engineering LLC, Washington, USA — hello@hatsoff.engineering.